Online services
Here’s a quick tour to guide you through key features of our web site. The tour shows you where to look on the site to find helpful graphs and information and get a complete picture of your Trustpower account. That will help you make most out of your plan, whatever power, gas, phone or internet services you have with us.
One account
On your account home page, you can quickly get a complete picture of your account, helping you to make the most out of your power, gas, phone and internet.
This is where you can see your current balance, plus view and pay your bill. If you wish, each month, you can monitor your usage and costs for your Trustpower services. Graphs highlight all key information, with details that can help you keep your costs under control.
Power and gas graphs allow you to see the latest month’s usage and cost. You can compare graphs to the previous month, and to the previous year.
Here you can see how much broadband data you’ve used this month, and how much data is left. You can also buy more data directly from this page. With the phone graphs, you can easily see the breakdown of your call costs for the last month.
From the manage accounts page, you can manage your account details.
Multiple accounts
If you have multiple accounts, the accounts homepage gives an overview of all your active accounts. You can view and pay each bill, or select a specific account to view in more detail.
From here you can see your current balance, plus view and pay your bill online. With clear graphs, you can easily monitor your monthly usage and costs.
To see the details of another account, you can quickly switch between accounts by using the dropdown menu, or the menu on the left.
At any time, if you need help, just check under the help section.