Power Company - NZ Gas, Electricity & Internet Provider - Trustpower

Welcome to Trustpower. The browser that you are currently using is not supported by this site. For best results please upgrade your browser.

Retrieving Data

Menu

Trustpower

Enter search keywords
Login
Sign up For Home / For Business
FAQs

Close

Open

For your home
- Back For your home
- Power
  - Back Power
- Power and Gas
  - Back Power and Gas
- Power and Broadband
  - Back Power and Broadband
- Power, Gas and Broadband
  - Back Power, Gas and Broadband
- Mobile
  - Back Mobile
- Plan Builder
  - Back Plan Builder
- About our products
  - Back About our products
  - Electricity
    - Back Electricity
  - Types of broadband
    - Back Types of broadband
    - Fibre
      - Back Fibre
    - VDSL
      - Back VDSL
    - Wireless
      - Back Wireless
    - ADSL
      - Back ADSL
  - Types of gas
    - Back Types of gas
    - Reticulated gas
      - Back Reticulated gas
    - LPG bottles
      - Back LPG bottles
  - Phone Rates and Services
    - Back Phone Rates and Services
    - Calling rates
      - Back Calling rates
    - Extra line services
      - Back Extra line services
  - Mobile Plans
    - Back Mobile Plans
    - Standard Charges
      - Back Standard Charges
    - Roaming
      - Back Roaming
  - Total Home WiFi
    - Back Total Home WiFi
- Joining Trustpower
  - Back Joining Trustpower
  - Sign up
    - Back Sign up
  - Switching Power Companies
    - Back Switching Power Companies
  - Benefits of Bundling
    - Back Benefits of Bundling
  - Great Service
    - Back Great Service
  - Customer benefits
    - Back Customer benefits
  - Information you will need to provide
    - Back Information you will need to provide
  - Our commitment to you
    - Back Our commitment to you
  - Supporting vulnerable or medically dependent customers
    - Back Supporting vulnerable or medically dependent customers
  - Things to consider
    - Back Things to consider
- Solar Buddies
  - Back Solar Buddies
For your business
- Back For your business
- Customer service and benefits
  - Back Customer service and benefits
- What services we offer
  - Back What services we offer
- Tell us what you need
  - Back Tell us what you need
- Our business customers
  - Back Our business customers
  - Fish Stop Limited
    - Back Fish Stop Limited
Your account and support
- Back Your account and support
- Frequently asked questions
  - Back Frequently asked questions
- Current Faults and support
  - Back Current Faults and support
- Improve your internet connection
  - Back Improve your internet connection
- Getting the most from your energy and data
  - Back Getting the most from your energy and data
  - Online services
    - Back Online services
  - Energy savings tips
    - Back Energy savings tips
- Our Trustpower App
  - Back Our Trustpower App
- Service terms and conditions
  - Back Service terms and conditions
- Latest prices - newspaper advertisements
  - Back Latest prices - newspaper advertisements
- 111 contact code
  - Back 111 contact code
- Consumer Care Policy
  - Back Consumer Care Policy
- Powerswitch
  - Back Powerswitch
- Unhappy with our service
  - Back Unhappy with our service
Our assets and capability
- Back Our assets and capability
- About our industries
  - Back About our industries
  - Notice of regulatory exemption
    - Back Notice of regulatory exemption
- Power generation
  - Back Power generation
  - Environmental policy
    - Back Environmental policy
  - Domestic generation
    - Back Domestic generation
  - Generation philosophy
    - Back Generation philosophy
  - Irrigation
    - Back Irrigation
  - Wairoa river flow dates
    - Back Wairoa river flow dates
- Phone and internet
  - Back Phone and internet
- Our Domestic Gas Network
  - Back Our Domestic Gas Network
- Your safety
Getting to know us
- Back Getting to know us
- Our leadership
  - Back Our leadership
  - Board of Directors
    - Back Board of Directors
  - Leadership Team
    - Back Leadership Team
- Our Values
  - Back Our Values
- Our history
  - Back Our history
- Meet Toni
  - Back Meet Toni
- Community Support
  - Back Community Support
  - Heartland Community Fund
    - Back Heartland Community Fund
  - Oamaru Community Fund
    - Back Oamaru Community Fund
  - Tauranga Community Fund
    - Back Tauranga Community Fund
  - Lend a Hand Foundation
    - Back Lend a Hand Foundation
  - Out and about in the community
    - Back Out and about in the community
  - Community Awards
    - Back Community Awards
- Working For Trustpower
  - Back Working For Trustpower
- Company News
  - Back Company News
Investor Centre
- Back Investor Centre
- Key investor information
  - Back Key investor information
- Results
  - Back Results
- Operating reports
  - Back Operating reports
- Investor publications
  - Back Investor publications
- Dividends
  - Back Dividends
- Share and bondholder information
  - Back Share and bondholder information
- Governance documents
  - Back Governance documents
- Key dates
  - Back Key dates
- Demerger
  - Back Demerger

1853-P1

For customer service queries:

0800 87 87 87

Or to join Trustpower now:

0800 36 98 45

© 2022 Trustpower

Trustpower makes it easy

Join us on an eligible power and unlimited data broadband bundle plan and take advantage of one of our great offers.

Get a free joining reward*

Plus get a $300 account credit!

*24 month term, terms, conditions and exit fees apply. Router included, P&H $14.95.

GET OFFER

6 months free broadband!

Plus get a $300 account credit!

*12 month term, terms, conditions and exit fees apply. Router included, P&H $14.95.

GET OFFER

Find out how we are keeping our customers connected and our staff safe during COVID-19. If you need to contact us, here's how. To help you manage your services, we recommend you download our Trustpower App. Stay safe!

Power

Electricity backed by our commitment to quality service & competitive pricing, nationwide.

Power & Gas

Get power along with the ease & value of reticulated & bottled gas, available in many parts of New Zealand.

Energy & Broadband

We have many different plans to suit your needs, with the choice of ultrafast in many parts of New Zealand.

Mobile

Stay connected with our range of mobile plans which cater for national, and international use.

Plan Builder

The benefits of having your utilities bundled quickly add up. Experience the convenience of just one bill.

It's better with Trustpower

Trustpower Community Funding
View application forms here>

Already a customer?
Our app makes things easy. Install it today! >

Total Home WiFi

Find out more >

TECT rebate payment options
Learn how to choose your payment method >

For Your Home

For your business

Your account and support

Our assets & capability

Getting to know us

For customer service queries:

0800 87 87 87

Or to join Trustpower now:

0800 36 98 45

© 2022 Trustpower