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39 Mbps
32 Mbps
Mbps
0.7 Mbps
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18 Mbps
Mbps
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Sorry, one or more of your services is not available.
Please give us a call to discuss.
Sorry, one or more of your services is not available.
Please give us a call to discuss.
Sorry, one or more of your services is not available.
Please give us a call to discuss.
What speeds can I expect from a ADSL broadband connection?
Industry average speeds for ADSL at peak times (source MBNZ Summer Edition 2022) are download 9Mbps / upload 0.7Mbps. You may experience a higher or lower speed than this.
What might influence my broadband speed?
Factors that may influence your speed include the device you are using and its capabilities, your operating system and web-browser, if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi. You will need to supply your own router. Your router must meet the specifications for a router compatible with Trustpower’s ADSL service. These specifications are available here. Using a non-compatible router means you may not be capable of receiving the stated speeds for Trustpower’s ADSL service.
What speeds can I expect from a ADSL broadband connection?
Industry average speeds for ADSL at peak times (source MBNZ Summer Edition 2022) are download 9Mbps / upload 0.7Mbps. You may experience a higher or lower speed than this.
What might influence my broadband speed?
Factors that may influence your speed include the device you are using and its capabilities, your operating system and web-browser, if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi. You will need to supply your own router. Your router must meet the specifications for a router compatible with Trustpower’s ADSL service. These specifications are available here. Using a non-compatible router means you may not be capable of receiving the stated speeds for Trustpower’s ADSL service.
What speeds can I expect from a VDSL broadband connection?
Industry average speeds for VDSL at peak times (source MBNZ Summer Edition 2022) are download 39Mbps / upload 10Mbps. You may experience a higher or lower speed than this.
What might influence my broadband speed?
You may experience a higher or lower speed than this. Factors that may influence your speed include the device you are using and its capabilities, your operating system and web-browser, if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi. You will need to supply your own router. Your router must meet the specifications for a router compatible with Trustpower’s VDSL service. These specifications are available here. Using a non-compatible router means you may not be capable of receiving the stated speeds for Trustpower’s VDSL service
What speeds can I expect from a VDSL broadband connection?
Industry average speeds for VDSL at peak times (source MBNZ Summer Edition 2022) are download 39Mbps / upload 10Mbps. You may experience a higher or lower speed than this.
What might influence my broadband speed?
You may experience a higher or lower speed than this. Factors that may influence your speed include the device you are using and its capabilities, your operating system and web-browser, if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi. You will need to supply your own router. Your router must meet the specifications for a router compatible with Trustpower’s VDSL service. These specifications are available here. Using a non-compatible router means you may not be capable of receiving the stated speeds for Trustpower’s VDSL service
What speeds can I expect from FibreClassic broadband?
Industry average speeds for FibreClassic at peak times are download 313Mbps / upload 110Mbps. (source MBNZ Summer Edition 2022) You may experience a higher or lower speed than this.
What might influence my broadband speed?
Factors that may influence your speed include the device you are using and its capabilities, your operating system and web-browser, if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi. If you have a router supplied by Trustpower, this router is capable of providing the estimated peak time average speeds, subject to the other factors described above. If you are using a router not supplied by Trustpower, you may not receive the stated speeds.
What speeds can I expect from FibreClassic broadband?
Industry average speeds for FibreClassic at peak times are download 313Mbps / upload 110Mbps. (source MBNZ Summer Edition 2022) You may experience a higher or lower speed than this.
What might influence my broadband speed?
Factors that may influence your speed include the device you are using and its capabilities, your operating system and web-browser, if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi. If you have a router supplied by Trustpower, this router is capable of providing the estimated peak time average speeds, subject to the other factors described above. If you are using a router not supplied by Trustpower, you may not receive the stated speeds.
What speeds can I expect from FibreMax broadband?
FibreMax - The estimated industry average peak time speeds for FibreMax (source: MBNZ Summer Edition 2022) are download 841Mbps/upload 502Mbps. You may experience higher or lower speeds than this.
What might influence my broadband speed?
Factors that may influence your speed include the device you are using and its capabilities, your operating system and web-browser, if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi. If you have a router supplied by Trustpower, this router is capable of providing the estimated peak time average speeds, subject to the other factors described above. If you are using a router not supplied by Trustpower, you may not receive the stated speeds.
What happens if I use all of my base plan data?
If you use all your base plan data, to keep you online you will have a 10GB extra data pack automatically added and charged to your account. There is only one automatic data pack available to be added each billing cycle.
if you use all your base plan data as well as this additional automatic 10GB data pack, your broadband service will stop unless you top up manually. You can choose to add up to 4 additional manual 10GB data packs.
What speeds can I expect from Wireless broadband?
Industry average speeds for Wireless Broadband at peak times (source MBNZ Summer Edition 2022) are 32Mbps download / 18Mbps upload. You may experience a higher or lower speed than this.
What might influence my broadband speed?
Factors that may influence your speed include:
- the device you are using and its capabilities
- your operating system and web-browser
- if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi.
As wireless broadband plans use a wireless connection, then factors such as:
- the distance you are from a cell tower
- the network capability and the overall use of that cell tower by other consumers can impact the speed experienced.
For wireless broadband, you must use the router supplied by Trustpower. This router is capable of providing the estimated peak time average speeds, subject to the factors described above.
What happens if I use all of my base plan data?
If you use all your base plan data, to keep you online you will have a 10GB extra data pack automatically added and charged to your account. There is only one automatic data pack available to be added each billing cycle.
if you use all your base plan data as well as this additional automatic 10GB data pack, your broadband service will stop unless you top up manually. You can choose to add up to 4 additional manual 10GB data packs.
What speeds can I expect from Wireless broadband?
Industry average speeds for Wireless Broadband at peak times (source MBNZ Summer Edition 2022) are 32Mbps download / 18Mbps upload. You may experience a higher or lower speed than this.
What might influence my broadband speed?
Factors that may influence your speed include:
- the device you are using and its capabilities
- your operating system and web-browser
- if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi.
As wireless broadband plans use a wireless connection, then factors such as:
- the distance you are from a cell tower
- the network capability and the overall use of that cell tower by other consumers can impact the speed experienced.
For wireless broadband, you must use the router supplied by Trustpower. This router is capable of providing the estimated peak time average speeds, subject to the factors described above.
If you use all your base plan data, to keep you online you will have a 10GB extra data pack automatically added and charged to your account. There is only one automatic data pack available to be added each billing cycle.
if you use all your base plan data as well as this additional automatic 10GB data pack, your broadband service will stop unless you top up manually. You can choose to add up to 2 additional manual 10GB data packs.
If you use all your base plan data, to keep you online you will have a 10GB extra data pack automatically added and charged to your account. There is only one automatic data pack available to be added each billing cycle.
if you use all your base plan data as well as this additional automatic 10GB data pack, your broadband service will stop unless you top up manually. You can choose to add up to 2 additional manual 10GB data packs.
What speeds can I expect from Wireless broadband?
Industry average speeds for Wireless Broadband at peak times (source MBNZ Summer Edition 2022) are 32Mbps download / 18Mbps upload. You may experience a higher or lower speed than this.
What might influence my broadband speed?
Factors that may influence your speed include:
- the device you are using and its capabilities
- your operating system and web-browser
- if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi.
As wireless broadband plans use a wireless connection, then factors such as:
- the distance you are from a cell tower
- the network capability and the overall use of that cell tower by other consumers can impact the speed experienced.
For wireless broadband, you must use the router supplied by Trustpower. This router is capable of providing the estimated peak time average speeds, subject to the factors described above.
*Includes GST. The per month price includes a $15 per month bundle discount which applies as long as you keep your power with us too.
**You will need to supply your own router for this broadband service. Your router must meet the specifications for a router compatible with Trustpower’s ADSL or VDSL services. These specifications are available here. Using a non-compatible router means you may not be capable of receiving the stated speeds for Trustpower’s ADSL or VDSL services.” should be added below this wording in the same way as the You Choose offer disclaimer has been. This wording will clarify the requirement for the customer to supply their own router, and where the relevant compatibility details are found.
Factors that may influence your broadband speed include the device you are using and its capabilities, your operating system and web-browser, if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi. If your plan uses a wireless broadband connection, then factors such as the distance you are from a cell tower, the network capability and the overall use of that cell tower by other consumers can impact the speed experienced. For wireless broadband, you must use the router supplied by Trustpower. This router is capable of providing the estimated peak time average speeds, subject to the factors described above.
Offer summaries >
Broadband Speeds Explained
Broadband Speeds Explained
Industry average speeds at peak times (source MBNZ Summer Edition 2022) are:
- FibreClassic: 313Mbps download and 110Mbps upload.
- FibreMax: 841Mbps download and 502Mbps upload.
- ADSL: 9Mbps download and 0.7Mbps upload.
- VDSL: 39Mbps download and 10Mbps upload.
- Wireless broadband: 32Mbps download and 18Mbps upload.
You may experience a higher or lower speed than this.
Factors that may influence your speed include the device you are using and its capabilities, your operating system and web-browser, if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi. If your plan uses a wireless connection, then factors such as the distance you are from a cell tower, the network capability and the overall use of that cell tower by other consumers can impact the speed experienced. If you have a router supplied by Trustpower, this router is capable of providing the estimated peak time average speeds, subject to the factors described above. If you are using a router not supplied by Trustpower, you may not receive the stated speeds.
For wireless broadband, you must use the router supplied by Trustpower.
For ADSL and VDSL services, you will need to supply your own router. Your router must meet the specifications for a router compatible with Trustpower’s ADSL or VDSL services. These specifications are available here. Using a non-compatible router means you may not be capable of receiving the stated speeds for Trustpower’s ADSL or VDSL services.
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