This service is not currently available at your address.
We don't currently supply Fibre Broadband to your area. Register your interest for when Fibre becomes available. Register your details.
We don't currently supply Wireless Broadband to your area.
All Broadband plan pricing includes GST and applicable discounts.
Please note: New ADSL and VDSL connections will incur a connection fee. Find out more > Please note that over the holiday season there may be a delay with your broadband connection/transfer to Trustpower, and although we will do our best it may not be completed until mid-January. Any connection delays will also impact the delivery of your chosen incentive, as it is ordered once your broadband service is connected.
Trustpower offers a free transfer from your current internet provider. However, if you do not already have an active phone and/or broadband connection there is a connection fee (minimum connection fee $63). If a technician is dispatched to the property or exchange in order to complete the connection there may be further charges up to $263.53. Should additional non-standard work be required to complete your connection, a quote will be provided. If a charge is applicable, this will appear on your first bill.
What speeds can I expect from a ADSL broadband conntection?
Industry average speeds for ADSL at peak times (source MBNZ Spring edition 2021) are download 8Mbps / upload 1Mbps. You may experience a higher or lower speed than this.
What might influence my broadband speed?
Factors that may influence your speed include the device you are using and its capabilities, your operating system and web-browser, if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi. If you have a router supplied by Trustpower, this router is capable of providing the estimated peak time average speeds, subject to the other factors described above. If you are using a router not supplied by Trustpower, you may not receive the stated speeds.
What speeds can I expect from a Wireless broadband conntection?
Industry average speeds for WBB at peak times (source MBNZ Spring edition 2021) are download 29Mbps / upload 17Mbps. You may experience a higher or lower speed than this.
What might influence my wireless broadband speed?
Factors that may influence your speed include:
- the device you are using and its capabilities
- your operating system and web-browser
- if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi.
As wireless broadband plans use a wireless connection, then factors such as:
- the distance you are from a cell tower
- the network capability and the overall use of that cell tower by other consumers can impact the speed experienced.
For wireless broadband, you must use the router supplied by Trustpower. This router is capable of providing the estimated peak time average speeds, subject to the factors described above.
What speeds can I expect from a VDSL broadband conntection?
Industry average speeds for VDSL at peak times (source MBNZ Spring edition 2021) are download 38Mbps / upload 10Mbps. You may experience a higher or lower speed than this.
What might influence my broadband speed?
Factors that may influence your speed include the device you are using and its capabilities, your operating system and web-browser, if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi. If you have a router supplied by Trustpower, this router is capable of providing the estimated peak time average speeds, subject to the other factors described above. If you are using a router not supplied by Trustpower, you may not receive the stated speeds.
What speeds can I expect from a Fibre broadband conntection?
FibreClassic - The estimated industry average peak time speeds for FibreClassic are download 300Mbps/upload 100Mbps.
FibreMax - The estimated industry average peak time speeds for FibreMax (source: MBNZ Spring Edition 2021) are download 807Mbps/upload 506Mbps.
You may experience higher or lower speeds than this.
What might influence my broadband speed?
Factors that may influence your speed include the device you are using and its capabilities, your operating system and web-browser, if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi. If you have a router supplied by Trustpower, this router is capable of providing the estimated peak time average speeds, subject to the other factors described above. If you are using a router not supplied by Trustpower, you may not receive the stated speeds.
If you use all your base plan data, to keep you online you will have a 10GB extra data pack automatically added and charged to your account. There is only one automatic data pack available to be added each billing cycle.
If you use all your base plan data as well as this additional automatic 10GB data pack, your broadband service will stop unless you top up manually. You can choose to add up to 4 additional manual 10GB data packs.
If you use all your base plan data, to keep you online you will have a 10GB extra data pack automatically added and charged to your account. There is only one automatic data pack available to be added each billing cycle.
If you use all your base plan data as well as this additional automatic 10GB data pack, your broadband service will stop unless you top up manually. You can choose to add up to 4 additional manual 10GB data packs.
If you use all your base plan data, to keep you online you will have a 10GB extra data pack automatically added and charged to your account. There is only one automatic data pack available to be added each billing cycle.
If you use all your base plan data as well as this additional automatic 10GB data pack, your broadband service will stop unless you top up manually. You can choose to add up to 2 additional manual 10GB data packs.
If you use all your base plan data, to keep you online you will have a 10GB extra data pack automatically added and charged to your account. There is only one automatic data pack available to be added each billing cycle.
If you use all your base plan data as well as this additional automatic 10GB data pack, your broadband service will stop unless you top up manually. You can choose to add up to 2 additional manual 10GB data packs.
If you use all your base plan data, to keep you online you will have a 10GB extra data pack automatically added and charged to your account. There is only one automatic data pack available to be added each billing cycle.
If you use all your base plan data as well as this additional automatic 10GB data pack, your broadband service will stop unless you top up manually. You can choose to add up to 2 additional manual 10GB data packs.
If you use your full data allowance before the end of a month, you can continue to use data but your speed will be reduced until your plan renews.
You will receive a text notification when you have reached 80% of your monthly data.
If you use your full data allowance before the end of a month, you can continue to use data but your speed will be reduced until your plan renews.
You will receive a text notification when you have reached 80% of your monthly data.
If you use your full data allowance before the end of a month, we will automatically apply an additional 10GB data pack to your account. We’ll continue to apply data packs each time your data runs out until your plan renews at the start of the new month. You will be charged $5 per data pack.
You will receive a text notification when you have reached 80% of your monthly data.