Terms and conditions for power and reticulated gas customers
If you’re a Trustpower electricity or reticulated gas customer, our Customer Service Agreement details your agreement with us.
Click here to read the Customer Service Agreement.
Terms and conditions for Phone & Internet customers
If you have your phone and/or internet services with Trustpower, these are our standard terms and conditions for all phone and internet services.
Click here to read the standard terms and conditions for all phone and internet services.
Terms and conditions for LPG customers
If you’re a Trustpower LPG customer, here are our standard terms for the supply of LPG.
Click here to read the terms for the supply of LPG.
Terms and conditions for Friends Extra customers
If you’re a Friends Extra member, these are the terms and conditions that apply.
Click here to read the terms for Friends Extra.
Terms and conditions for Phone & Internet business customers
If you’re a Trustpower Business customer and have your phone and/or internet services with Trustpower, these are our standard terms and conditions for your Business phone and internet services.
Click here to read the business phone and internet services agreement.
Terms and Conditions for Mobile customers
If you're a Trustpower Mobile customer here the are terms and conditions that apply.
Terms for your Pay Monthly Mobile Plan
Click here to view.
Terms for your Mobile Service
Click here to view.