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Voice Calling Charges

Voice calling charges include any calls made to another number, and do not use an App or video.  


Price Per Minute  
Voice call to a Trustpower mobile  Free
Voice call to any NZ mobile (any network, anytime)   $0.69  
Voice call to a standard NZ landline (anytime)  $0.69
Voice call to standard mobiles and landlines in Australia   $0.69
Voice call to standard mobiles and landlines in Ireland, UK, USA, Canada, Europe, South Africa  $0.69
Voice call to standard mobiles and landlines in Hong Kong, Japan, North Korea, South Korea, Malaysia, Singapore, Taiwan, China, Indonesia, India, Phillippines, Thailand  $1.49
Voice call to standard mobiles and landlines in Pacific Islands (American Samoa, Cook Islands, French Polynesia, New Caledonia, Papua New Guinea, Solomon Islands, Tonga, Vanuatu, Western Samoa, Fiji)   $1.49
Voice call to standard mobiles and landlines to Rest of the World*  $1.49
Voice call to 0800 or 0508 numbers  Free but you will be charged for any additional fees that may be charged from the 0800 provider. Check with individual providers first.
 Voice call to 0900 numbers  $0.30 but you will also be charged for any additional fees from the 0900 provider. Check with individual providers first.
 Voice call to 018 directory services (domestic and international)  $0.50
 Voice call to Emergency Services (111 and 105) Free but please note you may be charged at $6.00 per a false call.
 Voice call to Satellite   $19.99
 Voice call to Maritime  $16.99
 Voice call to Antarctica/Scott Base  $1.49
 Voicemail Retrieval  Free
 3 Way Calling  $0.30

Voice calls to 0900 numbers and 3 Way Calling are charged on a minute + minute basis, meaning every time your call goes over another minute it will be charged for the full minute. All other voice calling charges in the table above are charged on a minute + second basis. 

Video Calling Charges

Video calling refers to any calls you make where you opt to use your video call function (excluding calls made from an App). 

  Rating   Price
 Minute + Minute $0.69
 Minute + Second $1.49
 Minute + Second $1.99

Video calls to any NZ mobile is charged on a minute + minute basis, meaning every time your call goes over another minute it will be charged for the full minute. All other video calling charges in the table above are charged on a minute + second basis.  

SMS and MMS Charges

See below charges for text messages (SMS) and photo/video messages (MMS) sent with various file formats, and to different providers and locations.

  Rating  Price

Per text Free
Included in plan

Per text $0.30
Per message $0.50
Per message $0.60
Per message Free
Per message $1.25
MMS (Video Message) to any NZ mobile on any other network (anytime)   Per message $1.25 
Per message $1.25
Per message $0.60**
MMS (Video Message) to any international mobile  
Per message $1.25**

**Note: service not guaranteed due to varying partner networks. 
   

Data Charges

Data charges will be applied if you run out of data with your mobile plan and/or don't purchase Add On services. 

   Price
$0.30 / MB


*Voice call - Rest of the World includes:    
*Video Call - Rest of the World includes:  
 All countries excluding Australia     

Note: All prices include GST. Not all services and their charges are listed. Some less common services such as Special Voice Calls, Call Forwarding, Call Diversions, GST Exempt Text Services (Charities), Mobile Minicall etc. can be charged without warning and we are only able to provide the charge amount once advised by the charger.

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