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Below are our standard charges for using our mobile voice calling, video calling, text and data (these are charged once your Mobile Plan, and any Add Ons, Rollover, or Auto Allowances you may have, are used up). If you are traveling overseas and require international services, visit our Roaming page. To see our full range of mobile plans and pricing, click here.
Voice calling charges include any calls made to another number, and do not use an App or video.
Voice calls to 0900 numbers and 3 Way Calling are charged on a minute + minute basis, meaning every time your call goes over another minute it will be charged for the full minute. All other voice calling charges in the table above are charged on a minute + second basis.
Video calling refers to any calls you make where you opt to use your video call function (excluding calls made from an App).
Video calls to any NZ mobile is charged on a minute + minute basis, meaning every time your call goes over another minute it will be charged for the full minute. All other video calling charges in the table above are charged on a minute + second basis.
See below charges for text messages (SMS) and photo/video messages (MMS) sent with various file formats, and to different providers and locations.
**Note: service not guaranteed due to varying partner networks.
Data charges will be applied if you run out of data with your mobile plan and/or don't purchase Add On services.
Note: All prices include GST. Not all services and their charges are listed. Some less common services such as Special Voice Calls, Call Forwarding, Call Diversions, GST Exempt Text Services (Charities), Mobile Minicall etc. can be charged without warning and we are only able to provide the charge amount once advised by the charger.
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