*Offer available to new residential customers taking power and broadband together at one property. Offer excludes wiring and maintenance, and any extra line services. This offer is not available to customers who have had their services with Trustpower within the last 12 months. This offer may be subject to change or expiry without prior notice. We are not obliged to provide you with services unless we accept your application. We can decide whether or not to accept any application and credit criteria may apply. The bundle discount no longer applies if you switch power provider during the 24 month term. Your price for broadband applies for the Term. The 24 month term starts 14 days from the date of your confirmation letter, or when your broadband service is connected with Trustpower whichever is the later. Your appliance will be ordered within 10 working days after your power and chosen broadband connection have switched over to, and have been completed with Trustpower and the term of your agreement has commenced. Appliance installation costs are not included.
An exit fee is payable if you switch or terminate your power or broadband services during the 24 month term. This exit fee varies depending on which Samsung appliance you receive.
- If you choose the Samsung 255L Fridge (model SR255MLS) the exit fee is $700.
- If you choose the Samsung 336L Fridge (model SRL336NW) the exit fee is $850
- If you choose the Samsung 450L Fridge (model SRL445BLS) the exit fee is $1,200.
- If you choose the Samsung 584L Fridge (model SRS583NLS) the exit fee is $1,400.
- If you choose the Samsung 7.5kg Washing Machine (model WW75J4213IW/SA) the exit fee is $800.
- If you choose the Samsung 7.5kg AddWash Washing Machine (model WW75K54E0UW/SA) the exit fee is $950.
- If you choose the Samsung 8.5kg Washing Machine (model WW85M74FNOR/SA) the exit fee is $1,400.
- If you choose the Samsung 43” Smart Television (model UA43NU7100SXNZ) the exit fee is $700.
- If you choose the Samsung 49” Smart Television (model UA49NU7100SXNZ) + Samsung 2.1 Channel 200W Soundbar with Wireless Subwoofer (model HW-M360/XY) the exit fee is $1,100.
- If you choose the Samsung 55” Smart Television (model UA55NU7100SXNZ) + Samsung 2.1 Channel 200W Soundbar with Wireless Subwoofer (model HW-M360/XY) the exit fee is $1,300
† We aim to provide the fastest speed available on your broadband connection for your broadband plan, which is up to 100mbps download speed and up to 20mbps upload speed when you are on the 100/20 fibre plan. For the 200/20 fibre plan this is up to 200mbps download speed and up to 20mbps upload speed. For the FibreMax plan this is up to 700-900mbps download speed and up to 400-450mbps upload speed. The speeds listed under each plan refer to theoretical maximum speeds, however actual speeds may vary and are affected by many factors which may be outside our control including the device you are using and its capabilities, your operating system and web-browser, and if you’re connecting wirelessly to your modem and the number of devices connecting via wifi.
†† Non-standard fibre - If your home is more than 200m from where the fibre cable access point is on the street, or you need additional internal wiring there may be an additional installation cost. ADSL or VDSL Broadband - If you do not already have an active phone and/or broadband connection there is a connection fee (minimum connection fee $63). If a technician is dispatched to the property or exchange in order to complete the connection there may be further charges up to $263.53. Should additional non-standard work be required to complete your connection, a quote will be provided.
In the event that Samsung are unable to provide the exact model of television, fridge or washing machine specified, Trustpower will work with Samsung to determine a replacement Samsung television, fridge or washing machine of equal or greater value. If this occurs we will contact you to advise of the details of the new Samsung appliance. If you choose not to accept the replacement Samsung appliance, you can terminate the agreement without paying any exit fees.
In order to provide you with your new Samsung Appliance, we will need to disclose some of your personal information to Samsung. Samsung may also need to disclose this personal information to its service providers (such as Samsung's courier provider). Your personal information will be held and disclosed in accordance with the provisions of the Privacy Act 1993, and will only be used by Samsung and its service providers in order to provide you with services in relation to your Appliance.
In the event that you change your mind about your appliance after
you have selected it (for example if you upgrade your broadband
plan and wish to exchange your appliance for a model available on
the upgraded plan), Trustpower may in its discretion permit that
change, and you will be charged a change fee of an amount that will
vary depending on the appliance you are changing and the area you
are located in. Appliances will only be accepted for exchange if they
remain unopened in their original packaging. Change fees will not
apply to any exchange due to the incorrect appliance being delivered
by Trustpower, or to any exchange due to a fault with the appliance
pursuant to consumer protection legislation.
Full terms available at www.trustpower.co.nz/samsungofferterms