- If you choose the Samsung 255L Fridge (model SR255MLS) the exit fee is $700.
- If you choose the Samsung 336L Fridge (model SRL336NW) the exit fee is $850.
- If you choose the Samsung 450L Fridge (model SRL445BLS) the exit fee is $1,200.
- If you choose the Samsung 696L Fridge (model SRS694NLS) the exit fee is $1,400.
- If you choose the Samsung 7.5kg Washing Machine (model WW75J4213IW/SA) the exit fee is $800.
- If you choose the Samsung 7.5kg AddWash Washing Machine (model WW75K54E0UW/SA) the exit fee is $950.
- If you choose the Samsung 8.5kg Washing Machine (model WW85M74FNOR/SA) the exit fee is $1,400.
- If you choose the Samsung 43” Smart Television (model UA43RU7100SXNZ) the exit fee is $700.
- If you choose the Samsung 55” Smart Television (model UA55RU7100SXNZ) + Samsung 2.1 Channel 200W Soundbar with Wireless Subwoofer (model HW-R450/XY) the exit fee is $1,100.
- If you choose the Samsung 65” Smart Television (model UA65RU7100SXNZ) + Samsung 2.1 Channel 200W Soundbar with Wireless Subwoofer (model HW-R450/XY the exit fee is $1,300.
- If you choose the Premium Samsung Soundbar with Dolby Atmos (model HW-Q70R/XY) the exit fee is $700.
- If you choose the Samsung 8kg Heat Pump Dryer (model DV80M5010QW/SA) the exit fee is $1,400.
- If you choose the HP 14” Laptop (model 7PU97PA) the exit fee is $800.
- If you choose the HP 15” Laptop (model 7AC58PA) the exit fee is $1,100.
- If you choose the HP Pavilion 14” Laptop (model 7AC57PA) the exit fee is $1,400.
† We aim to provide the fastest speed available on your broadband connection for your broadband plan, which is up to 100mbps download speed and up to 20mbps upload speed when you are on the 100/20 fibre plan. For the 200/20 fibre plan this is up to 200mbps download speed and up to 20mbps upload speed. For the FibreMax plan this is up to 700-900mbps download speed and up to 400-450mbps upload speed. The speeds listed under each plan refer to theoretical maximum speeds, however actual speeds may vary and are affected by many factors which may be outside our control including the device you are using and its capabilities, your operating system and web-browser, and if you’re connecting wirelessly to your modem and the number of devices connecting via wifi.
†† Non-standard fibre - If your home is more than 200m from where the fibre cable access point is on the street, or you need additional internal wiring there may be an additional installation cost. ADSL or VDSL Broadband - If you do not already have an active phone and/or broadband connection there is a connection fee (minimum connection fee $63). If a technician is dispatched to the property or exchange in order to complete the connection there may be further charges up to $263.53. Should additional non-standard work be required to complete your connection, a quote will be provided.
In the event that our supplier is unable to provide the exact model specified Trustpower will work with them to determine a replacement model of equal or greater value. If this occurs we will contact you to advise of the details of the new product. If you choose not to accept the replacement product, you can terminate the agreement without paying any exit fees.
In order to provide you with your joining reward , we will need to disclose some of your personal information to our supplier. They may also need to disclose this personal information to their service providers (such as their logistics partner or courier provider). Your personal information will be held and disclosed in accordance with the provisions of the Privacy Act 1993, and will only be used by our supplier and their service providers in order to provide you with services in relation to your joining reward.
In the event that you change your mind about your joining reward after you have selected it (for example if you upgrade your broadband plan and wish to exchange your joining reward for a model available on the upgraded plan), Trustpower may in its discretion permit that change, and you will be charged a change fee of an amount that will vary depending on the joining reward you are changing and the area you are located in. Joining reward will only be accepted for exchange if they remain unopened in their original packaging. Change fees will not apply to any exchange due to the incorrect joining reward being delivered by Trustpower, or to any exchange due to a fault with the joining reward pursuant to consumer protection legislation
Full terms available at www.trustpower.co.nz/youchooseofferterms