*Offer available to new residential customers taking power and broadband
together at one property. This offer is not available to customers who have
had their services with Trustpower within the last 12 months. This offer may
be subject to change or expiry without prior notice. We are not obliged to
provide you with services unless we accept your application. We can decide
whether or not to accept any application and credit criteria may apply.
The term of the Agreement for power, phone and internet services
(Term) is 24 months. This term starts 14 days from the date of your
confirmation letter, or when your broadband service is connected
with Trustpower whichever is the later. Trustpower agrees to apply a $15 per month discount to the full
monthly price of your chosen Broadband or Naked Broadband
package – the Bundle Discount. The Bundle Discount applies from
the date of this agreement. The Bundle Discount is applied before
your half price discount.
You will continue to receive the Bundle Discount for your chosen
broadband package, as long as you continue to keep the broadband
package you have chosen at the date of this Agreement and an
energy service with us.
If you no longer have any energy services with Trustpower, the
Bundle Discount will no longer apply to your chosen broadband
Exit Fees A $250 exit fee is payable if you switch or terminate your power or broadband services during the 24 month term.
† We aim to provide the fastest speed available on your broadband connection for your broadband plan, which is up to 100mbps download speed and up to 20mbps upload speed when you are on the 100/20 fibre plan. For the 200/20 fibre plan this is up to 200mbps download speed and up to 20mbps upload speed. For the FibreMax plan this is up to 700-900mbps download speed and up to 400-450mbps upload speed. The speeds listed under each plan refer to theoretical maximum speeds, however actual speeds may vary and are affected by many factors which may be outside our control including the device you are using and its capabilities, your operating system and web-browser, if you’re connecting wirelessly to your modem and the number of devices connecting via wifi.
†† If your home is more than 200m from where the fibre cable access point is on the street, or you need additional internal wiring there may be an additional installation cost. ADSL or VDSL Broadband - If you do not already have an active phone and/or broadband connection there is a connection fee (minimum connection fee $63). If a technician is dispatched to the property or exchange in order to complete the connection there may be further charges up to $263.53. Should additional non-standard work be required to complete your connection, a quote will be provided.
Full terms available at www.trustpower.co.nz/12monthterms