*Offer available to new residential customers taking power and broadband together at one property. Offer excludes wiring and maintenance, and any extra line services. This offer is not available in conjunction with any other Trustpower offer. This offer may be subject to change or expiry without prior notice. Credit criteria apply. Offer not available if you are a previous Trustpower customer who switched their energy and/or broadband services away from Trustpower during the last 12 months. The 24 month term starts 14 days from the date of your confirmation letter OR when your broadband service is connected with Trustpower, whichever is the later. The per month unlimited data broadband price includes a $15 per month bundle discount which applies provided you also take power. This bundle discount will no longer apply if you switch power provider during the 24 month term. Your price for broadband applies for months 7 - 24 of the Term. If you switch your power provider during the first six months of the Term, you will not receive the free broadband offer for the remainder of the first six months of the Term.
Additional $50 credit is only available when you sign up online. This credit will be applied on your account after approximately 14 days from the date of your confirmation letter.
A $299 exit fee is payable if you switch or terminate your power or broadband services during the 24 month term.
** Power and gas price cap and 25 cents per day dual fuel discount are guaranteed for the Term of your agreement and apply to new customers who join Trustpower by 30 September 2018. If you switch or terminate your broadband services the power and gas price cap will no longer apply to any remaining power and/or reticulated gas services. Areas of eligibility: Auckland City, North Shore and Waitakere, Counties, Hamilton, Manawatu, Hawke’s Bay, Levin, Wellington, Marlborough, Nelson, Tasman, Timaru, Oamaru, Dunedin, Southland and Invercargill. If during the 24 month term you move to a different town or city, the power price cap may no longer apply and your power pricing may be different at your new address.
† We aim to provide the fastest speed available on your broadband connection for your broadband plan, which is up to 100mbps download speed and up to 20mbps upload speed when you are on the 100/20 fibre plan. For the 200/20 fibre plan this is up to 200mbps download speed and up to 20mbps upload speed. For the FibreMax plan this is up to 700-900mbps download speed and up to 400-450mbps upload speed. The speeds listed under each plan refer to theoretical maximum speeds, however actual speeds may vary and are affected by many factors which may be outside our control including the device you are using and its capabilities, your operating system and web-browser, and if you’re connecting wirelessly to your modem and the number of devices connecting via wifi.
†† If your home is more than 200m from where the fibre cable access point is on the street, or you need additional internal wiring (non-standard fibre) there may be an additional installation cost.
If your phone and/or broadband service is not active and you require a new connection for ADSL or VDSL, there will be a minimum connection fee of $63. If a technician is dispatched to the property or exchange in order to complete the connection, there may be a further charge of $63, but this additional charge could be up to $263.53. Should additional non-standard work be required to complete your connection, a quote will be provided.
Full terms available at www.trustpower.co.nz/6monthsfreeterms