Welcome to Trustpower. The browser that you are currently using is not supported by this site. For best results please upgrade your browser.
Retrieving Data

What is Wireless Broadband

Wireless internet uses 4G network infrastructure to deliver internet, (rather than using cables under the ground like DSL or Fibre). IA ireless broadband plan is an excellent option if you have a poor quality DSL connection, or if your area does not have copper or fibre infrastructure. Our wireless plans come with a cap, so are best suited to low data users. If you're after an unlimited data plan, check out our ADSL, VDSL, or Ultra Fast fibre packages.

Wireless Speeds

As a rule, speeds are typically faster than ADSL, but not as fast as fibre. Here at Trustpower, we aim to provide the fastest speeds available. There are a number of factors hat can impact internet speeds including the location of your home and modem, age of devices, number of devices connected, and internet traffic. 

Naked Wireless Broadband Plans

Many people now prefer to use their mobile phone rather than use a landline. We want our services to suit your lifestyle – so that’s why Trustpower offers naked wireless broadband. Our naked wireless plan is ideal for renters, and households that do not use a home phone.  See which naked and bundled plans are available to your home using our plan builder.

Bundled Home Wireless Broadband Plans

Responding to high demand across New Zealand, Trustpower delivers bundled power, gas, mobile and home phone services to hundreds of homes. With a bundled deal of broadband and phone, gas, power or a combination of these, you can streamline your household bills with just one provider to deal with.

Call or email our friendly team to make the switch today. You’ll need your current power, gas, phone or internet bills handy.

Your Wireless Broadband questions, answered

What is required to install wireless broadband?

Wireless broadband uses the 4G network infrastructure to deliver reliable, high-speed internet. No need to wait around at home for a technician or a new wired installation - plug in your wireless modem and get online.

Can I get wireless broadband at my address?

 To check your access to our urban or rural wireless broadband NZ services, enter your address in our ‘Build a Plan’ form. Local cell site capacity and 4G coverage can affect whether a plan is available to use in your area.

However, network capacity is continually changing as mobile devices are added or removed when infrastructure is added. This means that even if you cannot use wireless broadband now, you may be able to in the future.

How fast is wireless broadband?

Wireless broadband speeds can be affected by various factors, including:

             Your proximity to a cellular tower
●             Capabilities of your computer and modem
●             Your home’s connection and wiring
●             Wi-Fi strength
●             Interference from electrical devices
●             Viewed website location and quality
●             Downloaded software
●             The number of users in your household

Day-to-day performance will vary for each customer.

Is the wireless broadband service right for me?

This type of internet service is perfect for renters or homes with no use of a landline connection. Wireless is a great option if your area lacks a strong DSL connection, or copper or fibre infrastructure.

How many devices can I connect to my wireless broadband modem?

You can connect as many computers, tablets, laptops, and smartphones as you want. Keep in mind that with more devices, your wireless modem works harder to deliver service to each connected device.

Are broadband and Wi-Fi the same thing?

No. Broadband can be a wired or wireless, high-speed, always-on, bandwidth-rich connection that allows users to access public internet and transfer data. The most common forms are DSL, Fibre and Wireless. Wi-Fi is wireless technology: radio waves that provide network connectivity without the need for physical cables.

Ways to sign up

Online

The process should take less than 10 minutes if you have all your information.

What information will help with signup?

Call us

You can ring us directly on

0800 36 98 45

Find out more

We can call you

Give us your details and we can call you back at a time that suits.

Call me

We will get back to you within one business day.