Wireless

What is Wireless Broadband

Wireless internet uses 4G network infrastructure to deliver internet, (rather than using cables under the ground like DSL or Fibre). A wireless broadband plan is an excellent option if you have a poor quality DSL connection, or if your area does not have copper or fibre infrastructure.

Wireless Speeds

As a rule, average peak time speeds are typically faster than ADSL, but not as fast as fibre. There are a number of factors hat can impact internet speeds including the location of your home and router, age of devices, number of devices connected, and internet traffic.

Naked Wireless Broadband Plans

Many people now prefer to use their mobile phone rather than use a landline. We want our services to suit your lifestyle – so that’s why Trustpower offers naked wireless broadband. Our naked wireless plan is ideal for renters, and households that do not use a home phone. See which naked and bundled plans are available to your home using our plan builder.

Bundled Home Wireless Broadband Plans

Responding to high demand across New Zealand, Trustpower delivers bundled power, gas, mobile and home phone services to hundreds of homes. With a bundled deal of broadband and phone, gas, power or a combination of these, you can streamline your household bills with just one provider to deal with.

Call or email our friendly team to make the switch today. You’ll need your current power, gas, phone or internet bills handy.

Your Wireless Broadband questions, answered

What is required to install Wireless Broadband?

Wireless broadband uses the 4G network infrastructure to deliver internet to your home. No need to wait around at home for a technician or a new wired installation - plug in your wireless router and get online.
Can I get Wireless Broadband at my address?

To check your access to our urban or rural wireless broadband NZ services, enter your address in our plan builder. Local cell site capacity and 4G coverage can affect whether a plan is available in your area.

However, network capacity is continually changing as mobile devices are added or removed when infrastructure is added. This means that even if you cannot use wireless broadband now, you may be able to in the future.
What speed can I expect from Wireless Broadband?

Industry average speeds for Wireless Broadband at peak times (source MBNZ Autumn Edition 2022) are 27Mbps download / 17Mbps upload. You may experience a higher or lower speed than this.
What can influence Wireless Broadband speed?

Factors that may influence your speed include:

- the device you are using and its capabilities

- your operating system and web-browser

- if you’re connecting wirelessly to your router, and the number of devices connecting via WiFi.

As wireless broadband plans use a wireless connection, then factors such as:

- the distance you are from a cell tower

- the network capability and the overall use of that cell tower by other consumers can impact the speed experienced.

For wireless broadband, you must use the router supplied by Trustpower. This router is capable of providing the estimated peak time average speeds, subject to the factors described above.
Is Wireless Broadband the right service for me?

This type of internet service is perfect for renters or homes with no use of a landline connection. Wireless is a great option if your area lacks a strong DSL connection, or copper or fibre infrastructure.
How many devices can I connect to my Wireless Broadband router?

You can connect as many computers, tablets, laptops, and smartphones as you want. Keep in mind that with more devices, your wireless router works harder to deliver service to each connected device.
Are broadband and Wi-Fi the same thing?

No. Broadband can be a wired or wireless, high-speed, always-on, bandwidth-rich connection that allows users to access public internet and transfer data. The most common forms are DSL, Fibre and Wireless. Wi-Fi is wireless technology: radio waves that provide network connectivity without the need for physical cables.