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Wireless Broadband

Wireless Broadband uses 4G cellular network infrastructure to deliver internet services (rather than using cables under the ground like DSL or Fibre). It may be a good option for you if you have a poor quality DSL connection, or your area doesn't have copper or fibre infrastructure but does have cellular tower capacity. It’s also ideal for situations where you can get fibre, but you can't/don't want to dig up your ground for cabling. However as our Wireless Broadband plans are capped (unlimited plans aren't available), it's important to note that it is mostly suited to lower data users. If you're after an unlimited plan, check out our ADSL, VDSL, or Fibre broadband packages.

Wireless Broadband Speeds

Wireless Broadband speeds are typically faster than ADSL broadband but generally slower than Fibre. As with all our home broadband plans, we aim to provide the fastest speeds available, however it is important to remember that internet speeds are not guaranteed.

Naked Wireless Broadband Plans

We know that many Kiwis now prefer to use their mobile phone rather than being tied to a landline, with an increasing number of households no longer containing a home phone. That’s why Trustpower offers a naked Wireless Broadband package, allowing you to get online without the added expense and bother of a landline. We like our services to fit your lifestyle - whether that’s naked or bundled up!

Packaged Wireless Broadband Plans

Save time, and even money with Trustpower. As well as delivering broadband services to Kiwi households throughout the country, we are also trusted suppliers of power, gas and landline phone connections. With a bundled deal of broadband and phone, gas, power or a combination of those, you could pay lower Wireless Broadband prices while also streamlining your household management with just one bill and one provider to deal with.

Your Wireless Broadband questions, answered

What is Wireless broadband?

Wireless Broadband uses 4G cellular network infrastructure to deliver internet services (rather than using cables under the ground like DSL or Fibre).

Can I get Wireless Broadband at my address?

You can check whether you can get Wireless Broadband by entering your address when you go to ‘Build a Plan’. There may be some areas where some or all data plans are unavailable. This could be due to the 4G coverage being poor or not available at all in that area, or your local cell site may already be at capacity. As network capacity is ever-changing (ie. as mobile devices are added/relinquished or network infrastructure is added) this may mean that even if you can't get it now, you may be able to in the future.

How fast is wireless broadband?

Wireless Broadband speeds are typically faster than ADSL broadband but generally slower than Fibre. We aim to provide the fastest speeds available, however it is important to remember that internet speeds are not guaranteed.

Actual speeds will be affected by various factors including how close your premises are to the tower, your computer's capability, modem, connection and wiring, WiFi, interference from electrical devices, the location and quality of the websites you choose to view, and any software you may have downloaded (malicious or otherwise).

The day-to-day performance will also be affected by the number of users in your household and on the network that we use to provide the service to you. In a nutshell, it will be slightly different for every customer.

Is the Wireless Broadband service right for me?

As Wireless Broadband does not use a copper or fibre connection, instead using the cellular network to deliver internet services, it may be a good option for you if you have a poor quality DSL connection.

It also may be a good option if your area doesn't have copper or fibre infrastructure but does have cellular tower capacity, or if you can get fibre but you can't/don't want to dig up your ground for cabling.

However as our Wireless Broadband plans are capped (unlimited plans aren't available), it's important to note that it is mostly suited to lower data users. If you're after an Unlimited plan, check out our ADSL, VDSL, or Fibre broadband solutions.

How many devices can I connect to my Wireless Broadband modem?

You can connect as many devices (e.g. computers, tablets, laptops and smart phones) as you want to your modem. Please be mindful though that each device connected will gradually slow your speeds as the modem works harder to deliver broadband to each device.

Ways to sign up

Online

The process should take less than 10 minutes if you have all your information.

What information will help with signup?

Call us

You can ring us directly on

0800 36 98 45

Find out more

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Give us your details and we can call you back at a time that suits.

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We will get back to you within one business day.