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Retrieving Data

One account

On your account home page, you can quickly get a complete picture of your account, helping you to make the most out of your power, gas, phone and internet.

You can see the current balance of your Account online

This is where you can see your current balance, plus view and pay your bill. If you wish, each month, you can monitor your usage and costs for your Trustpower services. Graphs highlight all key information, with details that can help you keep your costs under control.

Power and gas graphs allow you to see the latest month's usage and cost

Power and gas graphs allow you to see the latest month’s usage and cost. You can compare graphs to the previous month, and to the previous year. 

Here you can see how much broadband data you have used this month

Here you can see how much broadband data you’ve used this month, and how much data is left. You can also buy more data directly from this page. With the phone graphs, you can easily see the breakdown of your call costs for the last month.

Manage your account details from the Manage Account page online

From the manage accounts page, you can manage your account details.

Multiple accounts

The new home page gives you an overview of all your active accounts

If you have multiple accounts, the new accounts homepage gives an overview of all your active accounts. You can view and pay each bill, or select a specific account to view in more detail.

You can check your current balance for your multiple accounts online

From here you can see your current balance, plus view and pay your bill online. With clear graphs, you can easily monitor your monthly usage and costs.

To see details of another account, use the drop down menu on the left

To see the details of another account, you can quickly switch between accounts by using the dropdown menu, or the menu on the left.

If you need help, just check under the help section

At any time, if you need help, just check under the help section. 

These are just some of the fantastic new features of our new web site. Explore further, and you’ll be fully informed on how to get the best from our services.