IMPORTANT INFORMATION: Transpower is asking households across the country to think carefully about their electricity usage tomorrow morning (Friday 10 May) between 7am and 9am to avoid potential outages. For updates and tips for reducing power during this time, please visit Transpower's Facebook page.

If you rely on power for medical reasons, make sure you have a backup plan in place, or call 111 in an emergency. Thanks for your support to keep the power on for all Kiwi during this time.

Mercury new app

CHECK OUT THE NEW MERCURY APP.

We’ve launched a new app to improve your service experience. Please follow the steps below to delete our old app. With our new app, you can continue to use your same My Account login, do the same wonderful things and more.
PLEASE FOLLOW THESE STEPS
1. delete our old app

Delete Mercury Go, as it no longer works. The easiest way to identify this app is to look for the tile with our logo in a white circle. 

To delete this, hold down on the app tile until a menu appears, and select 'Remove App' or 'Uninstall'.

2. download our new app

Click on the button below to download the new Mercury App from the App Store or Google Play.

Benefits of using our new app
view your bills

Your bills and transaction history are in one handy location.

 

make a payment

Set up a direct debit and enjoy the simplicity of regular payments, or make a one-off payment.

track your usage

Stay across your usage with detailed graphs and projected spend. 

EARN REWARDS

Explore wonderful ways to earn spend points.